Help & FAQ
1. Product Standards
Mideast Trade provides furniture and home products to customers in the United States. Product details include dimensions, materials, color, and weight to provide factual information for customers. Products undergo standard production and inspection processes to ensure accuracy in the product description.
2. After-Sales Service
All products come with a 2-year coverage for manufacturing or material defects. Customers can contact support via email or phone. Email responses are provided within 24 business hours during weekdays.
3. Returns
Customers may return products within 14 days of receipt. Returned products should be in good condition and suitable for resale. Return shipping costs are covered by Mideast Trade, and a prepaid return label is provided.
4. Delivery
Mideast Trade ships products from U.S. warehouses to customers in the United States. Delivery is organized through logistics partners. Estimated delivery time is 10–15 business days. Customers receive tracking information to monitor the shipment.
5. Product Customization
Currently, products are not customizable. Product selections may be updated based on market availability to provide options across various categories.
6. Customer Support
For any questions or assistance, customers can contact Mideast Trade using the following information:
Company Name: MIDEAST TRADE INC.
Address: 931 VILLAGE BLVD, STE 905-436, WEST PALM BEACH, FL 33409, United States
Tax ID: 87-1326554
Phone: +1 9316910462
Email: info@mideasttradeinc.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Email inquiries are responded to within 24 business hours.
7. Product Fit for Space
To help customers choose suitable furniture, product descriptions include detailed dimensions and specifications. Customers may contact Mideast Trade by email for additional information regarding product fit or usage.