Order Cancellation Policy
1. Order Cancellation Conditions
Customers may request to cancel their order within 24 hours of order confirmation. If the order has not yet been processed or shipped, cancellation may be possible. If the order has already been processed or shipped, cancellation cannot be performed, but the customer may return the product according to the return policy.
2. Order Cancellation Process
To request an order cancellation, please contact us as soon as possible using one of the following methods:
Email: info@mideasttradeinc.com
Phone: +1 9316910462 (Business Hours: Monday – Friday, 08:00 – 18:00 Eastern Time)
Provide your order number and details of the cancellation request so that it can be processed efficiently. Cancellation requests are typically reviewed within 24 business hours, and the customer will be informed whether the cancellation is possible.
3. Cancellation for Shipped Orders
If the order has already been shipped and cannot be canceled, customers may return the product under the return policy. Returned products should be in their original packaging, undamaged, and the return request should be submitted within 14 days of receipt.
4. Refund Processing After Cancellation
Once an order is canceled, refunds are processed within 2 business days. Refunds will be issued using the original payment method, and processing time may vary depending on the payment platform.
5. Contact Information
For questions regarding order cancellations or assistance:
Company Name: MIDEAST TRADE INC.
Address: 931 VILLAGE BLVD, STE 905-436, WEST PALM BEACH, FL 33409, United States
Tax ID: 87-1326554
Phone: +1 9316910462
Email: info@mideasttradeinc.com
Business Hours: Monday – Friday, 08:00 – 18:00 Eastern Time
Email inquiries are responded to within 24 business hours.